Terms of service
Terms of Service
1. Overview
Welcome to Nice2Have.
These Terms of Service ("Terms") apply to your use of the Nice2Have website and online store, including browsing our website, purchasing products and using any features or services we make available.
By accessing or using our website, you agree to these Terms and to the policies referenced in them, including our Privacy Policy and Return and Refund Policy.
If you do not agree with these Terms, please do not use our website or place an order with us.
Nice2Have is powered by Shopify, which provides the technology used to operate our online store. Your purchase, however, is made directly with Nice2Have.
2. Using Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation of the website or infringe the rights of Nice2Have or any other person.
You must not use our website to:
- Engage in unlawful, fraudulent or misleading activity;
- Attempt to gain unauthorised access to our website, systems or accounts;
- Introduce malicious software, viruses or harmful code;
- Copy, reproduce or commercially exploit our website or its content without permission; or
- Interfere with the security or proper operation of our website.
3. Products
We aim to provide accurate descriptions, photographs and information about the products available through Nice2Have.
Product colours and appearance may vary slightly depending on your device, screen settings, lighting and other factors.
We reserve the right to:
- Change product descriptions or specifications;
- Update product availability;
- Discontinue products;
- Limit quantities available for purchase; and
- Correct genuine errors in product information.
We do not intend for product descriptions or images to mislead customers, and nothing in these Terms limits any rights you may have under applicable consumer law.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide an available remedy, which may include cancelling the affected order and refunding any amount paid for that product.
5. Orders
When you place an order through Nice2Have, you are submitting an order to purchase the selected products.
An order confirmation does not necessarily mean that Nice2Have has accepted the order if there is a genuine issue relating to availability, pricing, payment or other material information.
If we are unable to fulfil an order, we will contact you using the information provided when the order was placed and arrange an appropriate refund or other remedy where applicable.
Please check your order carefully before completing your purchase.
Once an order has entered processing or fulfilment, we may not always be able to accommodate cancellation requests.
Your rights to return products are set out in our Return and Refund Policy.
6. Prices and Payment
All prices displayed on the Nice2Have website are in South African Rand (ZAR), unless otherwise stated.
Prices may change from time to time. The price applicable to your purchase will be the price displayed at the time your order is placed, subject to correction of genuine errors.
Any applicable delivery charges will be displayed during the checkout process before you complete your purchase.
Nice2Have is currently not VAT registered. Nothing in these Terms should be interpreted as representing that Nice2Have is VAT registered.
You agree to provide accurate and complete information when placing an order and to use a payment method that you are authorised to use.
7. Shipping and Delivery
We currently estimate delivery within approximately 10–15 business days, unless otherwise stated for a particular product or order.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, supplier delays, customs processes, public holidays, weather and other unforeseen events.
If there is a significant delay affecting your order, we will endeavour to keep you informed.
Nothing in this section limits any rights you may have under applicable South African consumer law.
Further information is available in our Shipping Policy.
8. Returns, Refunds and Defective Products
Our returns and refunds process is explained in our Return and Refund Policy.
For eligible change-of-mind returns, Nice2Have may offer a refund or Nice2Have Store Credit in accordance with that policy.
Store credit is an optional benefit and does not replace any refund, repair, replacement or other remedy to which a customer may be legally entitled.
If a product is defective, unsafe, does not meet the required quality standards or is otherwise subject to statutory consumer protections, your rights under applicable South African consumer law apply.
Nothing in these Terms or our Return and Refund Policy is intended to waive, restrict or exclude a consumer's rights under the Consumer Protection Act, 68 of 2008.
9. Third-Party Suppliers and Services
Nice2Have may source products from third-party suppliers and use third-party service providers to help fulfil orders and operate our store.
These third parties may include product suppliers, payment providers, delivery companies, technology providers and other service providers.
Our use of third-party suppliers does not remove or limit any rights you have against Nice2Have as the supplier from whom you purchased your product.
Where a third party operates a separate service or website, that service may be subject to its own terms and policies.
10. Intellectual Property
The Nice2Have name, logo, branding, website design, original written content and other material created or used by Nice2Have may be protected by applicable intellectual property laws.
You may view and use our website for your personal, non-commercial shopping purposes.
You may not reproduce, copy, modify, distribute, sell or commercially exploit Nice2Have's branding, website content or other protected material without our prior written permission, except where permitted by law.
Product names, trademarks, images and other materials belonging to third parties remain the property of their respective owners.
11. Third-Party Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information. Nice2Have does not control third-party websites and is not responsible for their content, policies or practices.
If you choose to access a third-party website, you do so subject to that website's own terms and policies.
12. Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and current.
However, occasional typographical errors, pricing errors, product-information errors or other inaccuracies may occur.
If we identify a genuine error, we may correct the information and, where appropriate, contact affected customers before fulfilling an order.
Nothing in this section permits Nice2Have to avoid or limit any consumer rights arising under applicable law.
13. Reviews and Customer Feedback
If you voluntarily submit a review, testimonial, suggestion, photograph, comment or other feedback to Nice2Have, you agree that we may use that content to operate and promote our business, subject to applicable law.
You must not submit content that:
- Is unlawful, fraudulent or misleading;
- Infringes another person's intellectual property or privacy rights;
- Contains malicious software;
- Is abusive, threatening, defamatory or otherwise unlawful; or
- Pretends to be another person.
Nice2Have reserves the right to remove content that violates these requirements or applicable law.
14. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read our Privacy Policy.
15. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful or would deprive a consumer of rights protected by applicable law.
To the maximum extent permitted by law, Nice2Have will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in this section limits rights or remedies available to consumers under the Consumer Protection Act or any other applicable law.
16. Events Outside Our Reasonable Control
Nice2Have will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, severe weather, strikes, disruptions to transport networks, supplier disruptions, customs delays, power or telecommunications failures, or other unforeseen events.
Where such an event affects your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, services or applicable legal requirements.
The latest version will be posted on this page.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.
18. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Nothing in these Terms prevents a consumer from exercising any rights or pursuing any remedies available under applicable South African consumer law.
19. Contact Information
If you have questions about these Terms, please contact us:
Nice2Have
Amanzimtoti, KwaZulu-Natal, South Africa
Email: nice.2.have123@gmail.com
WhatsApp/Phone: +27 63 020 2593
20. Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and any other policies expressly incorporated into them, form the terms governing your use of the Nice2Have website and your purchases from Nice2Have, subject to applicable law.
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.